---
title: Direct TP claims procedure
description: "## Direct TP claims procedure ~Please complete this form and return it back with the required documentation and information. ~Please note  that we will not be able to process your claim without the documents and information requested on this form.…"
url: "https://mjdbrokers.com/knowledge-base/direct-tp-claims-procedure/"
updated: "2020-01-26"
category: 2. Claims
tags:
  - Claims procedures
  - Motor Claims
---

# Direct TP claims procedure

## Direct TP claims procedure

~Please complete this form and return it back with the required documentation and information.

~Please note  that we will not be able to process your claim without the documents and information requested on this form.

~A claim against M&F Risk Financing, the broker we represent and their insured can take up to 8 weeks to

~finalise, and we need to inform you that the follow-up lies with you.

~Please note that M&F Risk Financing is not party to the Knock-for-knock agreement as of 01.06.2013.

~The documents must be forwarded to:~Belinda Bardenhorst belinda@stratsys.co.za

~CLIENT DETAILS:

~Claim number: ________________________ Client: ____________________________________

~THIRD PARTY DETAILS:

~Home tel.: ____________________________ Work tel.: _________________________________

~Cell no.: ______________________________ E-mail: ____________________________________

~Vehicle information for appointing an assessor:

~Registration number of vehicle: ___________________________________________________

~Make of your vehicle: ______________________________________________________________

~The year model: __________________________________________________________________

~Where is your vehicle currently: _____________________________________________________

~Is your vehicle driveable [YES/NO] ___________________________________________________

~Was your vehicle towed from the accident scene [YES/NO] _______________________________

~If “YES” please advise us where your vehicle was towed to. E.g. Panel beater/ Towing Company or Residential

~place ___________________________________________________________________________

~If towed to a Towing Company kindly provide us with a copy of the towing invoice.

~Please note that if your vehicle is standing at a Towing Company/Panel Beater’s premises we will not be  responsible for the storage, security and admin fees.

~We do not pay car hire costs, unless the vehicle is used for business purposes to generate income and proof will be required.

~Required Documentation from the Third Party is as follows:

~Vehicle:

- ~Vehicle Registration Certificate (NOT the Vehicle License Certificate); please note the reason why we require a copy of your vehicle registration is to prove ownership in the event that you are claiming for damages on a vehicle.
- ~Copy of ID of the registered owner;
- ~SAP number or police report
- ~Copy of the driver’s license [the person driving at the time of the collision]
- ~Sketch and description of how the accident happened (to be done by the driver at the time of the accident);
- ~If you do not have insurance please provide a letter (known as a no claim letter) from you insurer confirming that you will not be claiming from them for the accident; OR if you do not have insurance provide an affidavit of non-insurance done by the registered owner of the vehicle.
- ~Supply 2 quotations for the damage of the vehicle.

~OPTIONAL:

~If you do have an independent witness, not a passenger in your vehicle, please advise your witness to

~complete the witness form below:

~WITNESS STATEMENT FORM:

~Full names: _______________________________________________________________________

~Home Address: ____________________________________________________________________

~Work Tel.: ________________________________ Cell no.: _________________________________

~E-mail address: _____________________________________________________________________

~When, where and how did the accident happen:

~Date of accident: ________________________________ Time: _____________________________

~Weather conditions: ______________________________ Visibility: _________________________

~Street/Intersection: _________________________________________________________________

~Suburb/Town: _____________________________________________________________________

~Vehicles involved: __________________________________________________________________

~ ~Where were you at the time of the accident: _____________________________________________

~Accident Description:

~Please give us the detailed description of how the accident happened:

~__________________________________________________________________________________

~__________________________________________________________________________________

~__________________________________________________________________________________

~Accident Sketch:

~Please draw a sketch showing the accident and indicate where you were at the time of the accident:

 

 

 

 

 

~ ~ 

~SIGNITURE: _________________________________ Date: ________________________________________