---
title: Property Loss or damage claims
description: "## Property Loss or damage claims 1. 1. 1. Complete a Property Loss Claim form – [Complete form here](https://www.ragic.com/mjdbrokers/motor-accident-claim-form/2/1?embed&new&hidetop) 2. Report the incident to the Police if the property is lost/stolen 3. The insurer has the option to repair, replace,…"
url: "https://mjdbrokers.com/knowledge-base/property-loss-or-damage-claims/"
updated: "2020-08-03"
category: 2. Claims
tags:
  - Claims procedures
  - Non Motor Claims
---

# Property Loss or damage claims

## Property Loss or damage claims

1. 1. 1. Complete a Property Loss Claim form – [Complete form here](https://www.ragic.com/mjdbrokers/motor-accident-claim-form/2/1?embed&new&hidetop)
      2. Report the incident to the Police if the property is lost/stolen
      3. The insurer has the option to repair, replace, reinstate or settle for cash
      4. A damage report is required if the property is damage which must state what the cause of the damage was.
      5. Settlement is normally made on a “new for old basis”
      6. The exact make, miodel & serial numbers ar required for the insured items.
      7. Valuation certificates for valuable items – e.g jewellry is required. This will also serve as proof of ownership
      8. Proof of ownership – brochures, invoices is required when claiming.
      9. Radios with “face-off”  facility – this part must be produced when claiming.
      10. Salvage must be kept as this will have to be handed in to the insurer