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Knowledge Base
Approved Panel beaters

MJD Risk Insurance Brokers

Short Term Insurance and Risk Management Consultants

“Partners in your Risk”

1.INDEX

1

Knowledge Base Index

2. Claims

71

SIS Assist Escalation Process
Write-off procedure – SIS
Service Contractors
Windscreen Claim Form (Natsure)
Public Liability Claim Form (Natsure)
Non Motor Claim Form (Natsure)
Motor Theft/Hijack Claim Form (Natsure)
Injury and Illness Claim Form (Natsure)
GIT Claim Form (Natsure)
FG Claim Form (Natsure)
Death Claim Form (Natsure)
Motor Accident Claim Form (Natsure)
Motor Accident Claim Form (Anchorisk)
Cell Phone – data deletion
Motor Accident Claim Form
Non Motor Claim Form (Guardrisk)
Protected: AOL Template (SIS)
“Do not tow” Sticker (SIS)
Report Motor Accidents online
Write off vehicles – Municipal Requirements
Windscreen Claim Form (SIS)
Windscreen Claim Form (Anchorisk)
Windscreen Claim Form
Write-off procedure – Other
Unicode Form
Tyre Protect Claims Procedure
Tyre Protect Claim Form
Total loss excess calculator at renewal
Stolen or Hijacked Vehicles
SIS Assist Brochure
SASRIA Claim form
Road Accident Fund (RAF)
Repudiated claims
Public Liability Claim Form (SIS)
Public Liability Claim Form (Anchorisk)
Property Loss/Damage Claim Form (SIS)
Property Loss/Damage Claim form
Property Loss or damage claims
Non Motor Claim form (Anchor)
Motor Theft/Hijacking
Motor Theft Claim Form (SIS)
Motor Theft Claim Form (Anchorisk)
Motor Theft Claim Form
Motor recoveries
Motor Glass/Windscreen claims
Motor Accident Leaflet
Motor accident claims
Motor Accident Claim Form (SIS)
Motor Accident Claim Form (CRE8)
GIT Claim form
Geyser Claims
Geyser Claim Form
Ex-gratia claims
Direct TP claims procedure
Cell Phone Claims
Car Hire – Additional charges (SIS)
Claim forms
Service Contractors
- SIS Assist Escalation Process
- Service Contractors

3. Underwriting

52

Beame Product info and user manual
SIS Unpaid and other account procedures
Description of unpaid Bank Codes
Claims Made Basis and Retroactive Cover explained
Transport Contractors General Tips – Motor & GIT sections
Solar Intallations – SANS Requirements
Letter of appointment
Motor Warranty Cover – SIS
GENERAL PRINCIPLES OF INSURANCE VOL. 2
General Principles of Insurance Vol. 1
Goods in Transit – Difference between the Institute Cargo Clauses
General Liability Guide
Commercial Insurable Risks
Subsidence & Landslip Cover
Domestic Insurance – General Considerations
DOMESTIC NON INSURABLE RISKS
Goods in Transit – Basis of Valuation
Transportation of Dangerous Goods by Road
Business Insurance Policy Wording (SIS)
Alarm Systems
Domestic Policy Wording (SIS) – Enhancements
Vehicle Value Calculator
Unpaid debit orders
Special Type Vehicles/Plant
Tracking Devices
Subrogation
Specialist Insurance Products
SASRIA Rates
Risk Management Presentation
Retention Limits (SIS)
Portable Electronic Insurance
LIABILITY COVERS
KEU Film and Commercial Proposal Form
Immobilizer (VESA & VSS standard)
Hot Work Requirements
Gearlocks
Domestic Proposal Form (SIS)
Domestic Policy Wording (SIS) – Endorsement (Enhance)
Domestic Policy Wording (SIS)
Domestic Inventory Form
Domestic Insurable Risks
Domestic Cover Comparison
Discovery Domestic Policy
Discovery Domestic Benefit limits
Discovery Domestic Excesses
Declined Risks
Contractor’s All Risk Proposal
Cancellation procedure
Business Interruption
Business Insurance Proposal Form
Banking details SIS
Average and betterment

4. Compliance

26

BBEEE Certificate
FSP Hub POPI Act Statement
Information Officer Registration (POPI)
Information Officer Registration Certificate
List of recognised qualification for Fit and Proper
VAT Registration certificate
Profile Changes
Professional Indemnity Policy
Policyholder Protection Rules (PPR)
Policy Holders Protection Rules Amendments
Policy Holders Protection Rules
PAIA MANUAL Records request form
Manual in respect of the Promotion of Access to Information Act No. 2 of 2000
Honesty and Integrity
FIT AND PROPER REQUIREMENTS: TRAINING AND CONTINUOUS PROFESSIONAL DEVELOPMENT
FIC – Reporting Obligation
FIA Certificate
FAIS License
Continuous Professional Development (CPD)
Competency Requirement – Experience, Qualifications and Regulatory Exams
Conflict of Interest Policy
Complaints Procedure
Protected: Company Registration
Code of conduct checklist
Code of conduct
Privacy Policy

5. Operations

7

Protected: Weekly management meetings (Responsibility: Management team)
Site Monitor – Inspectlet
Service Providers
Protected: Monthly management meetings (Including financials & management reports) – long standard agenda
Protected: Letter template
Protected: Confirmation of cover
Protected: Annual strategic session

6. Glossary

3

General Liability
Directors’ & Officer’s Liability
Employment Practices Liability

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Home
Knowledge Base

Policy requirements

Average and betterment
Tracking Devices
Immobilizer (VESA & VSS standard)
Gearlocks
Alarm Systems
Hot Work Requirements
Declined Risks
Banking details SIS
Subrogation
Special Type Vehicles/Plant
Retention Limits (SIS)
Transportation of Dangerous Goods by Road
Solar Intallations – SANS Requirements

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Client Portal Login
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Domestic Product Comparison

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