The South African National Standards Authority (SANS) has issued an update to SANS 10254 the mandatory regulations that govern the installation, maintenance, replacement and repair of fixed electric storage water heating systems (i.e. geysers).

The key change is that plumbers are now required to issue a PIRB (Plumbing Industry Regulation Board) Certificate of Compliance (COC) to the Insured (or relevant body) for all work they perform on a geyser exceeding R2000 including a written list of any non-compliances.

As such, please provide the above mentioned COC when submitting a geyser claim.