Table of Contents
Motor Theft/Hijacking #
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- Alert tracking company as soon as practically possible of theft/hijacking if vehicle was fitted with a tracking device.
- Report immediately to the nearest police station, but not later than 24 hours
- Report immediately to MJD, but not later than 7 days
- Truck theft/hijacking claims must be reported to MJD the same day so that we can inform insurers accordingly as they sometimes also assist with the tracking and recovery of the stolen/hijacked vehicle
- A reasonable waiting period of approximately two weeks is observed, in case the vehicle is recovered in this period, before settlement is made
- Submit the following documents to MJD within 14 days:
- Completed motor theft/hijacking claim form
- Copy of statement made to the police
- Settlement letter from the finance house if the vehicle was subject to a finance agreement
- Cancellation of registration certificate
- Tracking/gearlock certificate if applicable
- Spare keys, remotes, gearlock keys and immobilizer units must be handed in to insurers.
- If the vehicle is recovered and had already been de-registered, then the following documents is required:
- Police clearance certificate – must be done by owner of the vehicle.
- New VIN and/or engine number, if these have been filed off by the hijackers, either issued by SAPS or by the manufacturer.
- Quote for repairs to damage caused by the thieved/hi-jackers
- New roadworthy certificate and re-registration certificate issued by the licensing authorities.
- The license fees and roadworthy would normally be paid by the insurance company
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